Mondraker
Menu

Support

FAQS

2026

Level

WHAT IS THE DIFFERENCE BETWEEN THE PREVIOUS LEVEL MODELS AND THE NEW ONE?

Previous generation Level models are very similar in concept, but frames, kinematics, geometry, motor and batteries are different and completely evolved from the previous ones. New Level models feature an all new Stealth Alloy frameset available in 5 sizes, with 2 geo options adjustable via flip-chip and size specific chainstay lengths: standard 445mm on sizes S, M and ML and the longer 455mm length on sizes L and XL. New Level models are also mullet, 29” front, 27,5” rear wheel. 2026 Level spec the latest generation of Bosch’s Performance CX G5 motor with up to 100Nm and 750W and 800Wh batteries for the greatest riding experience. 

NEW PERFORMANCE CX MOTOR AND BATTERIES ARE SAID TO BE LIGHTER COMPARED TO THE PREVIOUS GENERATION, BUT HOW MUCH LIGHTER?

Directly compared, the latest (BDU384Y) Performance CX G5 new motor is 2.830 grams, 130 grams lighter compared with the previous model at 2.960 grams. New batteries are also lighter, the new Powertube 800Wh (stock on all 3 Level models) is 3.990 grams and the new Powertube 600Wh (also compatible with Level new frameset and aftermarket sold) is 3.070 grams. 

Directly compared with the previous 2020-2024 Level framesets with Performance CX previous generation and heavier 4.370 grams Powertube 750Wh battery, the new 2026 Level frameset (complete frame + new 800Wh battery) is around 500 grams lighter and more efficient with updated motor performance and latest generation 21700 battery cells. Aftermarket sold optional Powertube 600Wh battery is 920 grams lighter compared to the new PT800Wh. 


WHICH SHOCKS ARE COMPATIBLE WITH THE NEW LEVEL?

In addition to the RockShox Vivid, FOX DHX2 and Öhlins TTX 22m.2 shocks we spec for the different models, Level is also compatible with any Trunnion type 205x65mm Fox DHX coil series, Float X2 and any RockShox and Öhlins air or coil models. Level feature 205 x 65 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. Check before installing any other bigger rear shock as it might not fit.

WHICH KINEMATIC UPDATES OFFER THE ALL NEW 2026 LEVEL?

Zero Suspension design and layout has been updated and improved following the latest performance evolutions seen on other latest generation Mondraker full suspension bikes. It would be difficult to sum up all the details but the updated Zero kinematics on 2026 Level offer a 25,5% progression rate, higher initial leverage ratio becoming more supple and sensitive off the top, feature a slightly lower anti-squat and anti-rise curves for a more capable and better overall performing rear suspension.

WHICH IS THE MAXIMUM FORK TRAVEL ON LEVEL?

Level is compatible with forks up to 190 mm travel or 605mm axle to crown. Mondraker do not recommend going longer travel up front as geo and kinematics have been designed to perfectly work with a stock 180mm model. 190mm one would slacken the head angle by 0,5º, rise the bottom bracket by around 3mm and shorten the reach by 4 mm.

ALL NEW ONOFF BRANDED COMPONENTS AND NEW DROPPERS AS WELL, IS IT POSSIBLE TO ADJUST THEM?

OnOff Pija droppers are lighter and all new for 2025 model year. New Pijas feature more compact designs, new actuation levers, lower stack heights and 5mm steps to reduce its total stroke for a total of 25mm in each model size. Pija are air-pressure adjustable (schrader valve sits under the seat clamps of the dropper) so you can tune it to your preferred return speed. 

IS IT POSSIBLE TO RUN A LARGER 220MM REAR BRAKE ROTOR ON LEVEL?

Yes, Level is compatible with larger rear brake rotors up until 220mm. With the latest powerful brake models such as the SRAM Maven and trends this is something we don’t really recommend, but it’s possible to fit them on latest generation Level models. 

THERE ARE TWO GEOMETRY POSITIONS NOW, HOW DOES IT WORK?

New Level offer 2 geo positions via flip chip. The standard position is the one that the bike comes as stock and there is a low position where bottom bracket will drop by 5 mm and angles will change – 0,35º. It is a very simple operation. Undo the shock bottom bolt with a 5mm allen key and flip both aluminum pieces on both sides of the bike as pictured on the frame. Install the shock bolt again and you are done. You can check all the complete geometry numbers at the Mondraker website. 

WHICH IS THE MAXIMUM TIRE WIDTH THAT CAN FIT ON LEVEL?

2026 Level is compatible with tires up to 66mm wide which translate into 29”/27,5”x 2.6” tires. It is recommended to measure the tire before installing as the real width might be different depending on the manufacturer. 

WHAT IMPORTANT CONSIDERATIONS I SHOULD CONSIDER WHEN FITTING A POWERMORE?

Bosch offers different sizes of the connecting cable for the Powermore range extender, you will need the 150mm length for all Level models and bike sizes. Bosch part number is: BCH3923_150 / EB12.120.036. It’s also important to note that there exist 2 Powermore types that you have to consider depending on where you live: PowerMore, EU28,CH,NO,AUS,NZ (Bosch part number BBP3620 / EB12.100.05G) and US, CAN, KOR (Bosch part number BBP3625 / EB12.100.05H)

CAN I CARRY A WATER BOTTLE?

Yes you can. There are 2 possible locations for a water bottle cage, in the main frame, the standard position as on any other bike and below the top tube. You can also install a Powermore range extender on top of the main tube and carry a water bottle under the top tube at the same time. 

IS IT POSSIBLE TO DISASSEMBLE THE INTERNAL BATTERY?

Yes. New Level allow to easily remove the internal battery. It’s very simple just undo the top 5 mm allen bolt on the upper bottom side of the main tube and the battery will come off to charge it outside the bike, change it or simply cleaning or perform bike maintenance. 

THERE ARE 2 NEW BOSCH BATTERY SIZES 800WH AND 600WH, CAN I FIT ANY OF THEM IN MY NEW LEVEL?

Yes. All new Level models come stock with the larger 800Wh battery but can be switched and accommodate the smaller and lighter 600Wh battery as well. In this case you would require a different bottom adaptor to fit the 600Wh as battery heights are different and so are the adaptors to properly fit the battery inside the main tube. Additionally you would want to buy an extra battery cover from your Mondraker dealer (this way you’d have 2 swappable ready to go batteries) or technically disassemble the stock one bolted into the stock battery and install it on the new one, but the foam inside between both 600 and 800 battery options is not the same either. Older and heavier 750Wh and 625Wh batteries could perfectly work on the new 2026 Level models but Mondraker does not supply the adaptors required to fit them with the all-new  frames. Bike would also work with the Powermore range extender and no internal battery but Bosch do not recommend it or the bike is intended to be ridden only with the range extender as its name suggests. 

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

The Powertube 800Wh battery takes around 6h to be fully charged.  If you have a PowerMore range extender, it needs to be charged individually separately and takes around 2,5 hours to be fully charged. 

ARE THERE ANY SPECIAL DIRECTIONS OR CONSIDERATIONS FOR THE BATTERY?

Nothing special. You can control the remaining battery life at the Purion 400 display on the screen or through the 5 led bars at the System Controller on the top tube on the 2026 R model or on the Kiox 400 display on the RR and XR models. On the System Controller on 2026 Level R each led equals to 20% range and when any led turns white means 10% consumption has been reached on any of the remaining bars. When any bar turns off means 20% battery life has been used. When there is 30% battery life remaining the 2 blue leds still on will turn orange. When there’s only 10% battery life the only orange led on will turn red. Even with less than 30% or 10% or less battery remaining motor output will stay constant and not reduced to a lower wattage as it happens on other motor systems different from Bosch.

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE LEVEL?

You can customize Level’s Bosch Performance CX motor assistance modes the same way as other motor systems in Bosch’s motor lineup with the Flow App. Log in the Flow App, turn the bike on and connect to your Level to customize the motor output Support, initial pedaling assistance through Dynamic, maximum kms/h / mph with the 25kms/h / 20mph assistance and up to 100 max Nm torque individually on the 4 (interchangeable as well) support modes ECO, TOUR+, EMTB and TURBO. 

HOW LONG CAN I RIDE WITH THE NEW LEVEL?

This is always a tricky question and also depends on the level of assistance you are using, rider fitness, rider weight and riding conditions. With the new PT800Wh battery an average rider with 80 kgs riding weight can climb around 2.000m/6.500ft elevation gain (1.500m/5.000ft with optional and aftermarket separately sold- PT600Wh battery) combining different support modes and ride as much as 4 hours in ECO-TOUR+ modes. Again, depending on riding conditions and rider physical level. The 250Wh PowerMore range extender would increase +30% (with PT800Wh battery) / +40% (with PT600Wh battery) riding time / distance with only 1.5 kg extra weight. 

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE LEVEL?

You can customize Level’s Bosch Performance CX motor assistance modes the same way as other motor systems in Bosch’s motor lineup with the Flow App. Log in the Flow App, turn the bike on and connect to your Level to customize the motor output Support, initial pedaling assistance through Dynamic, maximum kms/h / mph with the 25kms/h / 20mph assistance and up to 100 max Nm torque individually on the 4 (interchangeable as well) support modes ECO, TOUR+, EMTB and TURBO. 

IS IT POSSIBLE TO REMOVE THE DISPLAY ON THE HANDLEBAR ON 2026 LEVEL R?

Yes. It is possible to remove the Purion 400 handlebar display on Level R and ride without it or even fit a larger display like the Kiox 500.. whatever. With no display, through the System Controller on top of the frame you can control how much battery is remaining and manage support modes through the Mini-Remote switch on the left side of the handlebar.

RIDING WITH THE POWERMORE RANGE EXTENDER, WHICH BATTERY IS DISCHARGED FIRST, THE INTERNAL ONE OR THE EXTENDER?

To maintain the proper power output from the motor, both batteries discharge at the same time. This is key for proper battery life and constant motor assistance. If you install a Powermore when you are running out of the internal battery, the Powermore will be used as the main battery supply until both charges (internal and extender) are equal and then, both will be equally discharged until fully drained. 

WHICH BIKE SIZE DO I NEED?

New 2026 Level feature a new 5 sizes concept with a new ML size in between sizes Medium and Large. Compared with the previous 4 sizes option in Level’s previous generation, the new Small and Medium sizes are slightly smaller compared to the previous Small and Medium 4-size offerings and the new Large and Extra Large are slightly larger as well. Check the geometry charts for further information and all details.


Here’s a glipse of the recommended sizing for a given rider height. 


WHICH INFORMATION DOES THE LEVEL DISPLAY OFFER?

You can find all display and remote manual information following this link from BOSCH: https://www.bosch-ebike.com/en/products/purion-400 on Level R and https://www.bosch-ebike.com/en/products/kiox-400c on Level RR and XR. 

<165

165-170

170-175

175-180

180-185

185-190

190-195

>195

   

M

   

L

     

S

   

ML

   

XL

    FRAME  SIZE

MIN. (mm)

MAX. (mm)

XL

100

250

L

100

230

ML

100

190

M

100

180

S

100

150

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO BOSCH PERFORMANCE CX MOTOR REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. It is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Arid

1. IS IT POSSIBLE TO CHANGE THE DRIVETRAIN ON THE ARID?

Arid models have been designed around a 1X 40T ring crankset. You can alter the ring tooth size with a maximum 46T or 44T for an oval ring. Arid are not 2X compatible. BB type is T47 (inner bearing) Q-Factor is 150mm and chain line is 47,5mm. 

2. IS IT POSSIBLE TO ALTER THE BAR HEIGHT?

The handlebar height on the four Arid models has 5 or 10mm of adjustment, modifying the position of the steerer tube spacers for a total of 20mm height adjustment. 

3. WHICH ARE THE HANDLEBAR WIDTHS BEING USED?

Arid is equipped with 440mm width handlebars in sizes S and M and 460mm in ML, L and XL sizes. The "flare" or handlebar drop-out is 16mm, making it an ideal option on our Arid for a comfortable position while maintaining good contact with the brake-shift levers.

8. IS IT POSSIBLE TO INSTALL A SUSPENSION FORK ON ARID?

It is possible to install dedicated suspension forks for gravel bikes with up to 40mm of travel due to the change in geometry. The length of the standard rigid fork is 420mm. A 30mm or 40mm travel suspension like the RockShox Rudy XPLR  in 30mm or 40mm (425mm or 435mm axle to crown) can be used. The Fox TC32 model with 40mm of travel can be used, but we do not recommend the 50mm travel option with an axle to crown of 445mm that would excessively modify the geometry. Recommended fork offset is 45mm. 

9. IS IT POSSIBLE TO INSTALL MUDGUARDS AND TRANSPORT BAGS FOR GRAVEL BIKES?

On Arid models it is possible to fit specific bags for gravel bikes, either attached to the main frame or a bag on the handlebars or a dedicated one on the back under the saddle. In addition, Arid allows up to 6 water bottles to be carried simultaneously, four on the main triangle and two on both sides of the fork. It is also possible to install mudguards as Arid has the necessary mounts for their possible installation. 

11. WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.


S= 410mm seat tube 1.55  -  1.67

M= 450mm seat tube 1.65  -  1.77

ML=480 seat tube 1.72 – 1.84

L= 510mm seat tube  1.82  -  1.94

XL= 540mm seat tube 1.92  -  2.05


2025

Sly

ARE THERE ANY SPECIAL DIRECTIONS OR CONSIDERATIONS FOR THE BATTERY?

Nothing special. You can control the remaining battery life at the Purion 400 display on the screen or through the 5 led bars at the System Controller on the top tube. Each led equals to 20% range and when any led turns white means 10% consumption has been reached on any of the remaining bars. When any bar turns off means 20% battery life has been used. When there is 30% battery life remaining the 2 blue leds still on will turn orange. When there’s only 10% battery life the only orange led on will turn red. Even with less than 30% or 10% or less battery remaining motor output will stay constant and not reduced to a lower wattage as it happens on other motor systems.  

HOW LONG CAN I RIDE WITH THE SLY?

This is always a tricky question and also depends on rider fitness, rider weight and riding conditions. An average rider with 80 kgs riding weight can climb around 1.500m/5.000ft elevation gain combining different support modes and ride as much as 3 hours in ECO-TOUR+ modes. Again, depending on riding conditions and rider physical level. The 250Wh PowerMore range extender would increase +60% riding time with only 1.5 kg extra weight.  

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

The CompactTube 400Wh battery charges up to 50% in 90 minutes, while a full charge takes around 3,5 hours. If you have a PowerMore range extender, it needs to be charged individually separately and takes around 3,2 hours to be fully charged.  

HOW MUCH DOES THE SLY FRAME WEIGHT?

Sly frame weighs 4.200 grams in size Medium. Float X shock weighs 515 grams and RockShox Deluxe weighs 365 grams with 30x8mm hardware installed.  

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE SLY?

You can customize the Sly’s Bosch Performance SX motor assistance modes the same way as other motor systems in Bosch’s motor lineup with the Flow App. Log in the Flow App, turn on the bike and connect to your Sly to customize the motor output Support, initial pedaling assistance through Dynamic, maximum kms/h / mph with the 25kms/h / 20mph assistance and 55 max Nm torque individually on the 4 support modes ECO, TOUR+, EMTB and TURBO.  

IS IT POSSIBLE TO REMOVE THE DISPLAY ON THE HANDLEBAR?

Yes. It is possible to remove the Purion 400 handlebar display and ride without it. Through the System Controller on top of the frame you can control how much battery is remaining and switch support modes through the Mini-Remote switch on the left side of the handlebar. 

IS SLY COMPATIBLE WITH 27,5 REAR WHEEL?

You could technically ride a smaller 27,5” rear wheel but the bike has not been designed to ride a mullet setup and the motor would not offer the optimum performance as wheel diameter is altered. The smaller wheel circumference will affect the accuracy of the speed reading and cannot be adjusted. For example, switching to a 27.5 x 2.5" rear wheel and tire combination will reduce cut-off speed by about 1 or 2 km/h. Geometry will be heavily compromised as well and Mondraker does not cover the warranty riding anything different from the stock 29” rear wheel.  

RIDING WITH THE POWERMORE RANGE EXTENDER, WHICH BATTERY IS DISCHARGED FIRST, THE INTERNAL ONE OR THE EXTENDER?

To maintain the proper power output from the motor, both batteries discharge at the same time. This is key for proper battery life and constant motor assistance. If you install a Powermore when you are running out of the internal battery, the Powermore will be used as the main battery supply until both charges (internal and extender) are equal and then, both will be equally discharged until fully drained.  

WHAT IS THE DIFFERENCE BETWEEN THE NEAT AND SLY MODELS?

Both models are very similar in concept, geometry and kinematics, although NEAT is a range focused on maximum lightness with Stealth Air Carbon frames with TQ motor while SLY models feature the latest generation Stealth alloy frame with BOSCH Performance SX light eMTB motor.  

WHICH IS THE MAXIMUM TIRE WIDTH THAT CAN FIT ON SLY?

SLY is compatible with tires up to 63mm wide which translate into 29”x 2.5” tires. It is recommended to measure the tire before installing as the real width might be different depending on the manufacturer.  

WHICH SHOCKS ARE COMPATIBLE WITH SLY?

In addition to the FOX and RockShox Deluxe we use for the different models, it is also compatible with Fox Float series, DHX, DPX2, DHX2 coil, RockShox SuperDeluxe Air or Coil as well as Öhlins TTX Air, TTX22. SLY feature metric 185 x 55 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. 

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO BOSCH PERFORMANCE SX MOTOR REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. Therefore, it is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged. 

Crafty Carbon

ALL NEW ONFF BRANDED COMPONENTS AND NEW DROPPERS AS WELL, ALSO NEW FOX TRANSFER SEATPOST, IS IT POSSIBLE TO ADJUST THEM?

2025 OnOff Pija and FOX Transfer droppers are lighter and all new for 2025. Both models feature more compact designs, new actuation levers, lower stack heights and 5mm steps to reduce its total stroke for a total of 25mm in each model size. Both of them are air-pressure adjustable (schrader valve sits under the seat clamps of the dropper) so you can tune both FOX and OnOff droppers to your preferred return speed. 

ARE THERE ANY SPECIAL DIRECTIONS OR CONSIDERATIONS FOR THE BATTERY?

Nothing special. You can control the remaining battery life at the Purion 400 display on the screen or through the 5 led bars at the System Controller on the top tube. Each led equals to 20% range and when any led turns white means 10% consumption has been reached on any of the remaining bars. When any bar turns off means 20% battery life has been used. When there is 30% battery life remaining the 2 blue leds still on will turn orange. When there’s only 10% battery life the only orange led on will turn red. Even with less than 30% or 10% or less battery remaining motor output will stay constant and not reduced to a lower wattage as it happens on other motor systems different from Bosch.

CAN I CARRY A WATER BOTTLE?

Yes you can. There are 2 possible locations for a water bottle cage, in the main frame, the standard position as on any other bike and below the top tube. You can also install a Powermore range extender on top of the main tube and carry a water bottle under the top tube at the same time. 

HOW LONG CAN I RIDE WITH THE NEW CRAFTY CARBON?

This is always a tricky question and also depends on the level of assistance you are using, rider fitness, rider weight and riding conditions. With the new PT800Wh battery an average rider with 80 kgs riding weight can climb around 2.000m/6.500ft elevation gain (1.500m/5.000ft with PT600Wh battery) combining different support modes and ride as much as 4 hours in ECO-TOUR+ modes. Again, depending on riding conditions and rider physical level. The 250Wh PowerMore range extender would increase +30% (with PT800Wh battery) / +40% (with PT600Wh battery) riding time / distance with only 1.5 kg extra weight. 

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

The Powermore 800Wh battery takes around 6h to be fully charged while the 600Wh takes around 4,5h if fully discharged.  If you have a PowerMore range extender, it needs to be charged individually separately and takes around 2,5 hours to be fully charged. 

HOW MUCH DOES THE NEW FRAME WEIGH?

There are 2 different 2025 Crafty Carbon frames Full Stealth Air Carbon frameset on models RR S, XR and RR SL which weight is around the same compared with the previous M-sized 2020-2024 Crafty Carbon at around 3.100 grams for the complete painted frame complete with hardware and accessories without rear shock in ML size. Crafty Carbon R and RR with Stealth Alloy frame weight is around 3.650 grams compared.  

IS CRAFTY CARBON COMPATIBLE WITH 27,5 REAR WHEEL?

You could technically ride a smaller 27,5” rear wheel but the bike has not been designed to ride a mullet setup and the motor would not offer the optimum performance as wheel diameter is altered. The smaller wheel circumference will affect the accuracy of the speed reading and cannot be adjusted. For example, switching to a 27.5 x 2.6" rear wheel and tire combination will reduce cut-off speed by about 1 or 2 km/h.. and probably with the magnet speed sensor on the rear smaller diameter wheel the motor might not work properly. Geometry will be heavily compromised as well with angles changing -1.5º and bottom bracket dropping -13/-15mm and, more importantly, Mondraker does not cover the warranty riding anything different from the stock 29” rear wheel. 

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE CRAFTY?

You can customize Crafty’s Bosch Performance CX motor assistance modes the same way as other motor systems in Bosch’s motor lineup with the Flow App. Log in the Flow App, turn the bike on and connect to your Crafty to customize the motor output Support, initial pedaling assistance through Dynamic, maximum kms/h / mph with the 25kms/h / 20mph assistance and 85 max Nm torque individually on the 4 support modes ECO, TOUR+, EMTB and TURBO. 

IS IT POSSIBLE TO DISASSEMBLE THE INTERNAL BATTERY?

Yes. New Crafty Carbon allow to easily remove the internal battery. It’s very simple just undo the top 5 mm allen bolt on the upper bottom side of the main tube and the battery will come off to charge it outside the bike, change it or simply cleaning or perform bike maintenance. 

IS IT POSSIBLE TO REMOVE THE DISPLAY ON THE HANDLEBAR?

Yes. It is possible to remove the Purion 400 handlebar display and ride without it or even fit a larger display like the Kiox 500.. whatever. With no display, through the System Controller on top of the frame you can control how much battery is remaining and manage support modes through the Mini-Remote switch on the left side of the handlebar.

NEW PERFORMANCE CX MOTOR AND BATTERIES ARE SAID TO BE LIGHTER COMPARED TO THE PREVIOUS GENERATION, BUT HOW MUCH LIGHTER?

Directly compared the new 2025 (BDU384Y) Performance CX new motor is 2.830 grams, 130 grams lighter compared with the previous model at 2.960 grams. New batteries are also lighter, the new Powertube 800Wh is 3.990 grams and the new Powertube 600Wh is 3.070 grams. 

Directly compared with the previous 2020-2024 Crafty Carbon framesets with Performance CX previous generation and heavier 4.370 grams Powertube 750Wh battery, the new 2025 Crafty Carbon frameset (complete frame + new 800Wh battery) is around 500 grams lighter and more efficient with updated motor performance and latest generation 21700 battery cells. 

Powertube 600Wh battery is 920 grams lighter compared to the new PT800Wh. 


RIDING WITH THE POWERMORE RANGE EXTENDER, WHICH BATTERY IS DISCHARGED FIRST, THE INTERNAL ONE OR THE EXTENDER?

To maintain the proper power output from the motor, both batteries discharge at the same time. This is key for proper battery life and constant motor assistance. If you install a Powermore when you are running out of the internal battery, the Powermore will be used as the main battery supply until both charges (internal and extender) are equal and then, both will be equally discharged until fully drained. 

THERE ARE 2 NEW BATTERY SIZES 800WH AND 600WH, CAN I FIT ANY OF THEM IN MY NEW CRAFTY CARBON?

Yes. All new Crafty Carbon models allow to either run the Powertube 800Wh or the 600Wh batteries. If your bike comes with one or the other, you can buy a spare one and fit it on your bike depending on your preferences. Make sure you also get the required adaptors (to fit both, the smaller sized 600Wh in case your bike comes stock with the 800Wh and the other way around as battery heights are different as so are the adaptors) to fit it properly inside. Additionaly you would want to buy an extra battery cover from your Mondraker dealer (this way you’d have 2 swappable ready to go batteries) or technically disassemble the stock one bolted into the stock battery and install it on the new one, but the foam inside between both 600 and 800 battery options is not the same either. Older and heavier 750Wh and 625Wh batteries could perfectly work on the new 2025 Crafty Carbon models but Mondraker does not supply the adaptors required to fit them with the all-new Crafty Carbon frames. Bike would also work with the Powermore range extender and no internal battery but Bosch do not recommend it or the bike is intended to be ridden only with the range extender as its name suggests. 

THERE ARE TWO GEOMETRY POSITIONS NOW, HOW DOES IT WORK?

New Crafty Carbon offer 2 geo positions via flip chip. The standard position is the one that the bike comes as stock and there is a low position where bottom bracket will drop by 5 mm and angles will change – 0,35º. It is a very simple operation. Undo the shock bottom bolt with a 5mm allen key and flip both aluminum pieces on both sides of the bike as pictured on the frame. Install the shock bolt again and you are done. You can check all the complete geometry numbers at the Mondraker website. 

WHAT IMPORTANT CONSIDERATIONS I SHOULD CONSIDER WHEN FITTING A POWERMORE?

Bosch offers different sizes of the connecting cable for the Powermore range extender, you will need the 150mm length for all Crafty Carbon models and bike sizes. Bosch part number is: BCH3923_150 / EB12.120.036. It’s also important to note that there exist 2 Powermore types that you have to consider depending on where you live: PowerMore, EU28,CH,NO,AUS,NZ (Bosch part number BBP3620 / EB12.100.05G) and US, CAN, KOR (Bosch part number BBP3625 / EB12.100.05H)

WHAT IS THE DIFFERENCE BETWEEN THE PREVIOUS CRAFTY CARBON 2020-2024 MODELS AND THE NEW ONE?

Both models are very similar in concept, but frames, kinematics, geometry, motor, batteries.. are different and completely evolved from the previous ones. New 2025 Crafty Carbon models feature an all new Stealth Air Carbon main frame with 2 different swingarm options Stealth Air Carbon or Stealth Alloy. This new Crafty model is available in 5 sizes, offer 2 geo options adjustable via flip-chip and size specific chainstay lengths: the standard 455mm on sizes S, M and ML and the longer 465mm chainstay length on sizes L and XL as well. 

2025 Crafty Carbon also spec the latest generation of Bosch’s Performance CX motor and 800Wh and 600Wh batteries for the greatest riding experience. 


WHICH BIKE SIZE DO I NEED?

New 2025 Crafty Carbon feature a new 5 sizes concept with a new ML size in between sizes Medium and Large. Compared with the previous 4 sizes option in Crafty’s previous generation, the new Small and Medium sizes are slightly smaller compared to the previous Small and Medium 4-size offerings and the new Large and Extra Large are slightly larger as well. Check the geometry charts for further information and all details.

Here’s a glipse of the recommended sizing for a given rider height. 


<165

165-170

170-175

175-180

180-185

185-190

190-195

>195

   

M

   

L

     

S

   

ML

   

XL

WHICH KINEMATIC UPDATES OFFER THE ALL NEW 2025 CRAFTY CARBON?

Zero Suspension design and layout has been updated and improved following the latest performance evolutions seen on other latest generation Mondraker full suspension bikes. It would be difficult to sum up all the details but the updated Zero kinematics on 2025 Crafty Carbon offer a 24% progression rate, higher leverage ratio becoming more supple and sensitive off the top, feature a slightly lower anti-squat and anti-rise curves for a more capable and better overall performing rear suspension.

WHICH SHOCKS ARE COMPATIBLE WITH THE NEW CRAFTY CARBON?

In addition to the FOX Float X, Öhlins TTX 22m.2 and Float shocks we spec for the different models, it is also compatible with Fox DHX coil series, Float X2 and any RockShox and Öhlins air or coil model. Crafty Carbon feature metric 185 x 55 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. Check before installing any other bigger rear shock as it might not fit.

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO BOSCH PERFORMANCE CX MOTOR REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. It is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

WOULD IT BE POSSIBLE TO ADD A BATTERY EXTENDER TO INCREASE THE RANGE AND RIDE LONGER?

Yes, as on any of the latest Bosch’s motor systems, there is a Bosch Powermore 250Wh range extender “water-bottle” mount style. It weighs 1.450 grams or 1.525 grams including Bosch’s side-specific mounting bracket and connecting cable.  You will enjoy longer range compared to the internal 600Wh (+40%)  or 800Wh (+30%) Powertube batteries. 

Arid Carbon

IS IT POSSIBLE TO CHANGE THE DRIVETRAIN ON THE ARID?

Arid models have been designed around a 1X 40T ring crankset. You can alter the ring tooth size with a maximum 46T or 44T for an oval ring. Arid are not 2X compatible. BB type is T47. Q-Factor is 150mm and chain line is 47,5mm. 

IS IT POSSIBLE TO INSTALL A SUSPENSION FORK ON ARID?

It is possible to install dedicated suspension forks for gravel bikes with up to 40mm of travel due to the change in geometry. The length of the standard rigid fork is 420mm. A 30mm or 40mm travel suspension like the RockShox Rudy XPLR  in 30mm or 40mm (425mm or 435mm axle to crown) can be used. The Fox TC32 model with 40mm of travel can be used, but we do not recommend the 50mm travel option with an axle to crown of 445mm that would excessively modify the geometry.

IS IT POSSIBLE TO INSTALL MUDGUARDS AND TRANSPORT BAGS FOR GRAVEL BIKES?

On Arid models it is possible to fit specific bags for gravel bikes, either attached to the main frame or a bag on the handlebars or a dedicated one on the back under the saddle. In addition, Arid allows up to 6 water bottles to be carried simultaneously, four on the main triangle and two on both sides of the fork. It is also possible to install mudguards as Arid has the necessary mounts for their possible installation. 

WHAT THINGS CAN I CARRY INSIDE THE MAIN TUBE OF THE ARID?

Arid models have been designed with a specific storage compartment that we have dubbed Carry-On where, inside, you will find 3 specific and independent storage bags to carry spare inner tubes and tire levers in one of them, CO2 cartridges and/or mini-pump in another one, and multi-tool, tire plugs, chain tool… in the last one. These bags have been specifically designed for this purpose and are included in the original equipment when purchasing any Arid gravel model. 

WHICH ARE THE HANDLEBAR WIDTHS BEING USED?

Arid is equipped with 440mm width handlebars in sizes S and M and 460mm in sizes L and XL. The "flare" or handlebar drop-out is 16mm, making it an ideal option on our Arid for a comfortable position while maintaining good contact with the brake-shift levers.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.


S= 410mm seat tube 1.55  -  1.67

M= 450mm seat tube 1.65  -  1.77

ML=480 seat tube 1.72 – 1.84

L= 510mm seat tube  1.82  -  1.94

XL= 540mm seat tube 1.92  -  2.05


2024

Neat

ARE THERE ANY SPECIAL INSTRUCTIONS FOR THE BATTERY?

On the first ride the battery will only last to about 15% of remaining charge. After the first ride and full depletion and subsequent charging, the battery management system will ‘learn’ what it needs to know and will deplete all the way to 0% on future rides.

CAN I CARRY 2 BATTERY EXTENDERS?

Yes, larger size frames can hold up to 2 battery range extenders. But only one range extender can be connected to the bike. When one range extender is empty, just swap it for the other.

CAN I RIDE THE BIKE ONLY WITH THE RANGE EXTENDER?

Yes. This way you save around 1 kilo weight comparing the range extender weight and internal battery and this also allows you to fly with the NEAT by leaving the main battery behind and taking the range extender in your carry-on. Check with your airline before travelling to confirm compliance with regulations.

HOW LONG CAN I RIDE WITH THE NEAT?

This is always a tricky question and also depends on rider fitness, rider weight and riding conditions. An average rider with 80 kgs riding weight can climb +1000m elevation gain in MID-HIGH modes and ride as much as 3-4 hours / 40-50 kms in ECO-MID modes again, depending on riding conditions and rider physical level. The 160Wh range extender would increase 50% riding time with only 1 kg extra weight.

Note that whenever the battery reaches less than 10% charge, the motor output will be reduced to 110 watts. The battery level indicator will flash to indicate Low Battery mode.

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

The TQ integrated 360Wh battery charges up to 80% in just 90 minutes, while a full charge takes a bit more than 2 hours. If you have a range extender, it changes plugged-in in the bike and takes 1 additional hour to be fully charged. Main 360Wh battery would be firstly charged and then, the 160Wh range extender.

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE NEAT?

TQ HPR 50 has proven to be the best-in-class motor for this Light e-MTB category with the quietest riding feel- ing and user-friendly customizable support modes. The three assistance levels can be individually customized in maximum power output, assistance or main support and the initial pedal assistance, how quickly or how much the rider wants his motor to perform any time when beginning to pedal. Max power, support and pedaling response can be infinitely customizable for every riding mode, ECO, MID and HIGH.

You will have more information following the TQ support FAQS: https://www.tq-ebike.com/en/support/faq/


IS NEAT COMPATIBLE WITH 27,5 REAR WHEEL?

You could technically ride a smaller 27,5” rear wheel but the bike has not been designed to ride a mullet setup and the motor would not offer the optimum performance as wheel diameter is altered. The smaller wheel cir- cumference will affect the accuracy of the speed reading and cannot be adjusted. For example, switching to a 27.5 x 2.6” rear wheel and tire combination will reduce cut-off speed by about 1 or 2 km/h. Geometry will be heavily compromised as well and Mondraker does not cover the warranty riding anything different from the stock 29” rear wheel.

WHICH INFORMATION DOES THE NEAT’s DISPLAY OFFER?

You can find all display and remote manual information following this link from TQ: https://www.tq-ebike.com/ fileadmin/assets/tq-ebike/downloads/manuals/Display/HPR50_DisplayV01_Remote_BHEN_Rev0107_Web.pdf

WHICH SHOCKS ARE COMPATIBLE WITH NEAT?

In addition to the FOX Float X we use for the different models, it is also compatible with Fox Float series, DPX2, Float X2, DHX, DHX2 coil, RockShox Deluxe, SuperDeluxe Air or Coil as well as Öhlins TTX Air, TTX22. NEAT feature metric 185 x 55 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware.

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO TQ-HPR 50 MOTOR REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. Therefore, it is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Foxy Carbon

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95


HOW DOES THE LOWER LINK 2-POSITION GEOMETRY OPTION CHANGE THE GEOMETRY?

2024 Foxy Carbon feature a 2 position lower link geometry option. By changing the position of the rear axle on the lower link, from the “standard” geometry position to the “low position” the seat angle and head angle slackens 0,5º, bottom bracket height is lowered 5 mm, chainstay (and wheelbase) length increase 10 mm and reach is reduced by 5 mm as well. 

WHAT DOES THE GEOMETRY KIT INCLUDE?

Geometry kit comes standard only with the Foxy Carbon RR SL model and also with the Foxy Carbon RR SL frameset kit, and contains adjustable headset cups to adjust the head angle +/-1°.

Geometry kits are different according to each size related to the different headtube height. So, every geometry kit is exclusive for every size.

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE FOXY CARBON 29?

2024 FOXY CARBON 

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH FOXY CARBON?

In addition to the ones we use for the different models, it is also compatible with Fox Float X2, DHX2, RockShox SuperDeluxe Air as well as Öhlins TTX Air, TTX22 and STX Air. Foxy Carbon feature metric 205 x 65 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. 

F-Podium

WHICH IS THE MAXIMUM FORK TRAVEL I CAN USE ON F-PODIUM?

F-Podium is compatible with forks up to 120mm travel (stock forks on all F-Podium models). Mondraker does not recommend it, but it is possible to ride forks with less travel, 110mm or 100mm, taking into account that the steering angle will be steepened 0.5º every 10mm of shorter fork travel and the bottom bracket height to the ground will be reduced. 

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE F-PODIUM CARBON?

F-PODIUM

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

RS REVERB CJ

100MM

138

175

175

175

125MM

138

178

200

200

150MM

138

178

225

225

170MM

138

178

225

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH F-PODIUM?

You can fit any in-line type of shock such as FOX Float SL or RockShox SID Luxe that come stock on our bikes, or similar in 165x45mm metric sized Trunnion upper mount and 30x8mm bottom hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal prefferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95

Dune

1. WHICH SHOCKS ARE COMPATIBLE WITH DUNE?

In addition to the FOX Float X, Öhlins TTX Air and TTX22 m.2 coil we use for the different models, Dune is also compatible with Fox Float series, DPX2, Float X2, DHX, DHX2 coil, RockShox Deluxe, SuperDeluxe Air or Coil, Vivid Air or Coil. Dune feature metric 205x65 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. 

11. IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE DUNE?

You can customize the Dune’s Bosch Performance SX motor assistance modes the same way as other motor systems in Bosch’s motor lineup with the Flow App. Log in the Flow App, turn on the bike and connect to your Dune to customize the motor output Support, initial pedaling assistance through Dynamic, maximum kms/h / mph with the 25kms/h / 20mph assistance and 55 max Nm torque individually on the 4 support modes ECO, TOUR+, EMTB and TURBO. 

12. HOW LONG CAN I RIDE WITH THE DUNE?

This is always a tricky question and also depends on rider fitness, rider weight and riding conditions. An average rider with 80 kgs riding weight can climb around 1.500m/5.000ft elevation gain combining different support modes and ride as much as 3 hours in ECO-TOUR+ modes. Again, depending on riding conditions and rider physical level. The 250Wh PowerMore range extender would increase +60% riding time with only 1.5 kg extra weight. 

13. RIDING WITH THE POWERMORE RANGE EXTENDER, WHICH BATTERY IS DISCHARGED FIRST, THE INTERNAL ONE OR THE EXTENDER?

To maintain the proper power output from the motor, both batteries discharge at the same time. This is key for proper battery life and constant motor assistance. If you install a Powermore when you are running out of the internal battery, the Powermore will be used as the main battery supply until both charges (internal and extender) are equal and then, both will be equally discharged until fully drained. 

14. IS IT POSSIBLE TO REMOVE THE DISPLAY ON THE HANDLEBAR?

Yes. It is possible to remove the Kiox 500 handlebar display and ride without it. Through the System Controller on top of the frame you can control how much battery is remaining and switch support modes through the Mini-Remote switch on the left side of the handlebar.

17. WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO BOSCH PERFORMANCE SX MOTOR REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. Therefore, it is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

18. HOW MUCH DOES THE DUNE FRAME WEIGHT?

Dune frame weighs 2,650 grams in size Medium. Float X / Öhlins TTX Air rear shock weighs 520 grams and Öhlins TTX22 m.2 coil weighs 805 grams with 30x8mm hardware installed. 

4. IS DUNE COMPATIBLE WITH 29” REAR WHEEL?

Mondraker do not approve the use of a wheel diameter different from the stock 27.5” one. A larger 29” rear wheel technically fits but the bike has not been designed to ride a 29” setup and the motor would not offer the optimum performance as wheel diameter is altered. The larger wheel circumference will affect the accuracy of the speed reading and cannot be adjusted.  Geometry will be heavily compromised and Mondraker does not cover the warranty riding anything different from the stock 27,5” rear wheel. 

8. HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

The CompactTube 400Wh battery charges up to 50% in 90 minutes, while a full charge takes around 3,5 hours. If you have a PowerMore range extender, it needs to be charged individually separately and takes around 3,2 hours to be fully charged. 

9. ARE THERE ANY SPECIAL DIRECTIONS OR CONSIDERATIONS FOR THE BATTERY?

Nothing special. You can control the remaining battery life at the Kiox 500 display on the top left of the screen or through the 5 led bars at the System Controller on the top tube. Each led equals to 20% range and when any led turns white means 10% consumption has been reached on any of the remaining bars. When any bar turns off means 20% battery life has been used. When there is 30% battery life remaining the 2 blue leds still on will turn orange. When there’s only 10% battery life the only orange led on will turn red. Even with less than 30% or 10% or less battery remaining motor output will stay constant and not reduced to a lower wattage as it happens on other motor systems. 

Crusher

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker Headquarters and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are defined into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker Dealer.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM CRUSHER?

Crusher is focused on pure performance and designed with the lightest possible weight in mind so the battery is internal and non removable. To charge the battery you’ll need to plug the charger directly to the battery port below the main tube. If, by any chance a battery removal is needed, any Mondraker Dealer will be able to take out the battery removing the motor first.  

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE CRUSHER?

 

CRUSHER

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

RS REVERB CJ

100MM

105

145

195

200

125MM

105

145

195

200

150MM

105

145

195

225

170MM

105

145

195

225

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH CRUSHER?

Crusher is compatible with all coil sprung, air, inline or piggyback shocks such as the stock Fox Float, Float DPS, Float X, Float DPX2, RockShox Deluxe, Vivid, Super Deluxe Air or Coil as well as Float X2, DHX2 or Öhlins TTX Air or TTX22. Crusher feature metric sized 205 x 65 mm shocks with Trunnion upper mount and 25 x 10 mm bottom hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95


WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure cleaning machine. Therefore, it is not recommended to use high-pressure water jet to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Chrono DC

Which are the main differences between the new Chrono Carbon and the previous model?

The new model has been redesigned and has an updated geometry with 120mm front suspension travel. It features Fidlock bottle cage mounts integrated into the seat tube and main tube, both compatible with normal bottle cages using the standard Mondraker adapter included. The cable routing is external, although internal routing through the head tube is possible with a compatible headset. The chain line is 55mm, the derailleur hanger is UDH. 

2023

Thundra

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker facilities and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are introduced into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker dealer.

IS IT Di2 COMPATIBLE?

Thundra is Di2 compatible. First thing you have to do is installing a software update so the Di2 system can use the energy from the motor’ battery. As the chainstay lacks of internal guiding you have to be very careful to protect the rear derailleur cable. Di2 system on e-bikes makes greater and faster wear on chain and cassette due to the motor power assistance, and at Mondraker we assume no liability for any thereby resulting damage or faster components’ wear.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM THE THUNDRA?

The internal battery on the bike can only be removed disassembling the motor, so it is not easily removable. To charge the battery you need to plug the charger directly connected to the bike on the bottom of the main tube.

IS THUNDRA COMPATIBLE WITH PLUS WHEELS?

Thundra is compatible with 29” and 27’5 x 2,80” Plus tires knowing that switching to Plus tires coming from stock 29”, bottom bracket height might drop significantly depending on the tire size.

WHEN THE TWO BATTERIES ARE CONNECTED, WHICH BATTERY DRAINS FIRST?

When the external battery is connected, it is always the one that discharges first. For example, if the two batteries are at 100%, the external battery is drained first and then the internal battery. If we do not have the external battery connected and we are at 50% charge of the internal battery and at that time we connect the external battery at 100%, the system will discharge the external battery first and then will continue with 50% of the internal battery.

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE THUNDRA?

THUNDRA 2023

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Superfoxy Carbon

WHAT DOES THE GEOMETRY KIT INCLUDE?

Geometry kit comes standard only with the SuperFoxy Carbon RR model and also with the SuperFoxy Carbon RR frameset kit, and contains the following parts: 

1) Adjustable headset cups to adjust the head angle back to 0º from the -1° set as standard. 

2) Set of rear dropouts to adjust chainstay length by +10 mm.

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE SUPERFOXY CARBON?

2023 SUPERFOXY CARBON

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH SUPERFOXY CARBON 29?

In addition to the ones we use for the different FOX models, it is also compatible  with Öhlins TTX Air and STX Air or RockShox Super Deluxe Air. It is not compatible with RockShox SuperDeluxe Coil or Öhlins TTX22 coil. SuperFoxy feature metric sized shocks with Trunnion upper mount and bottom 22.2x10 mm standard hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95

SuperFoxy

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE SUPERFOXY ?

2023 SUPERFOXY

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

RS REVERB CJ

100MM

138

175

175

175

125MM

138

178

200

200

150MM

138

178

225

225

170MM

138

178

225

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH SUPERFOXY 29?

In addition to the ones we use for the different models, it is also compatible with 2022 Öhlins TTX 22 coil and STX Air or RockShox Super Deluxe Air. It is not compatible with RockShox SuperDeluxe Coil, 2022 previous year models of Öhlins TTX22 coil or latest Float X2 / DHX2 2021-2022 models. SuperFoxy Alloy feature metric sized 205x65 mm shocks with Trunnion upper mount and bottom 22.2x10 mm standard hardware. 

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

Summum

CAN I CHANGE MY SUMMUM WHEEL DIAMETER?
Summum MX and Summum 29 frames are different and have been optimised independently for each wheel diameter. 
We do not recommend a 27.5” rear wheel on Summum 29 as it will alter the geometry too much, lowering the BB and slackening the head tube angle.  
WHAT DOES THE GEOMETRY KIT OFFER?

The geometry kit does not come standard on Summum alloy models and consists of two sets of headset cups to adjust the fork angle by -1°, -2°, +1° or +2° with respect to the standard one (0º).

WHAT MAINTENANCE SHOULD I DO TO MY SUMMUM?

Downhill bikes suffer more intensive use than the rest of the disciplines, so a good maintenance is key to extend the life of our bike and guarantee a safe use. The main points to check are:

Before every ride: tire pressure, suspension pressure and/or adjustment and proper performance of the brakes. It is also important to check the bolts to avoid any play or cracking. 

After each ride: Cleaning and lubrication of the bike.

Every 4 or 5 rides: Check the brake pads for wear. Check the spokes tension. Clean the drivetrain and lube it. Check the wear and tear of the cables and housings. Check tire wear. Check headset or bottom bracket play. Change tubeless fluid. Check the tightening torque of the suspension links. 

Every 12-15 rides or once a year: Major suspension overhaul. Brake fluid change and bleeding. Grease the freehub, bottom bracket, headset, seat post and frame thru axles.

WHICH SHOCKS ARE COMPATIBLE WITH SUMMUM?

Summum has been designed to fit most shocks on the market with the following specifications:

Metric sized 225x70mm

Trunnion upper mount 

Bottom 30x8mm hardware

WHICH SIZE SHOULD I BUY?
Sizes differ from one rider to other. Personal prefferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.
S 1.58 - 1.68 M 1.67 - 1.76 L 1.75 - 1.86 XL 1.85 - 1.95

Raze

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON RAZE ALLOY?

 

2023 RAZE ALLOY

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

RS REVERB CJ

100MM

138

175

175

175

125MM

138

178

200

200

150MM

138

178

225

225

170MM

138

178

225

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

 

WHICH SHOCKS ARE COMPATIBLE WITH RAZE ALLOY?

In addition to the FOX DPS we use for the different models, it is also compatible with Fox Float X, Fox Float DPX2, Float X2, DHX, DHX2 coil, RockShox SuperDeluxe Air or Coil as well as Öhlins TTX Air, TTX22 and STX Air. Raze feature metric 205 x 57,5 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:


S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95


Podium

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal prefferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95

Dusty

CAN I INSTALL A DROPPER POST?

Yes, you can install a 27.2mm diameter dropper post. In fact, Dusty XR model is specced with a SRAM Reverb XPLR AXS 27.2 x 400mm dropper. 

I HAVE NOT BEEN RIDING FOR LONG AND NOW MY BIKE DOES NOT TURN ON, WHAT SHOULD I DO?

If you have not ridden the Dusty for more than 60 days, the bike automatically goes into sleep mode. Plug in the charger and keep it plugged in for at least 1 hour to reactivate the motor and battery operation properly. If you are sure that you are not going to ride the bike for a long time, keep in mind that in order to keep the battery working at its best and extend its life, it is important to store it between 20 and 80 percent.

I KNOW THAT THE DUSTY CAN BE FITTED WITH RACKS, MUDGUARDS... BUT IS THERE A SPECIFIC CUSTOM TRAVEL BAG CREATED FOR ITS VERY SPECIAL DESIGN?


For this purpose at Mondraker we have created made two models of bags from Apidura brand that have been customized for the Dusty's design. One of them can be fitted on the front of the top tube and the other on the inner front side of the main triangle. Both have an innovative design and are high quality. In addition, Dusty models have been designed for multidisciplinary use and can carry up to three water bottle cages on the front triangle - down tube, seat tube and top tube - including two additional ones on both sides of the fork, as well as mudguards, racks, etc.

IS IT POSSIBLE TO ALTER THE BAR HEIGHT?

The handlebar height on the three Dusty models has 10mm of adjustment, modifying the position of the steerer tube spacers. It is important to note that the stem uses a specific shim for this model and the correct cable routing, so it will not be possible to use a different stem model than the ones we spec as standard equipment on the bikes.

IS IT POSSIBLE TO CHANGE THE DRIVETRAIN ON THE DUSTY?

Dusty have been designed around a 1X 40T ring crankset. You can either alter the ring tooth size, go 2X Wide standard or change the cassette. The X20 system features a BB386 bottom bracket with integrated torque sensor and cadence meter. To remove it, a special tool supplied by Mahle is required. Q-Factor is 150mm and chain line is 47,5mm.

IS IT POSSIBLE TO CHANGE THE POSITION OF THE HANDLEBAR-MOUNTED E-SHIFTERS ON MY DUSTY?

Yes, the e-Shifters remote controls located on both sides of the handlebars that allow you to change the support modes of the X20 motor can be repositioned. In fact, Mondraker does not assemble them as a standard equipment on the bike so that the owner himself, at the dealer floor, can fit them where he considers convenient or deems appropriate. For the same reason, the handlebar tape is not fitted either.

IS IT POSSIBLE TO CUSTOMIZE THE ASSISTANCE MODES ON THE DUSTY?

The X20 system on the Dusty features three assistance modes for dedicated gravel riding which are driven by the Watts On Demand concept. The assistance provided by the motor in each of the modes is proportional to the physical effort you make. Mode 1 offers a level of assistance up to 25% greater than our physical effort. Mode 2 offers up to 50% more and mode 3 ranges from 70% to 200% more power than the effort we apply when pedaling. It is a level of support that feels very natural, not intrusive, providing just the right amount of power in each of the modes, optimizing and maximizing battery life and range. The three modes are configurable and can individually modify the maximum power, acceleration and initial support/ reactivity in each level of assistance. Through the Mahle MySmartbike app -available for both iOS and Android devices- you can find all the data related to your experience riding the Dusty as well as access to the customization of the assistance modes.

IS IT POSSIBLE TO DISASSEMBLE THE INTERNAL BATTERY?

Dusty models have been designed with the best possible performance and design integration in mind so internal 350Wh battery is not removable. To charge the Dusty you have to plug it directly to a wall socket. 

IS IT POSSIBLE TO RIDE THE DUSTY WITH STANDARD NON-MOTOR POWERED OR EVEN 650B WHEELS?

A smaller 650 diameter wheel is technically compatible. Having a motor in the rear wheel would require the wheel to be laced and this is an operation that is not convenient to be carried out by anyone other than an authorized Mahle dealer, so we do not recommend it. The Dusty frame has exclusive dropouts for the Mahle X20 drive, so it is not possible to use a standard wheel.

IS IT POSSIBLE TO UPDATE THE SYSTEM FIRMWARE?

Sure. This operation is done through the battery charger that will update the system simultaneously while charging the bike. To do so, we will have to download the latest version of the firmware available from the PC/Mac to the charger itself through the Micro-USB port and, once we connect the charging port on the bike itself to charge the battery, the system will be updated.

WHICH ARE THE HANDLEBAR WIDTHS BEING USED?

Dusty is equipped with 440mm width handlebars in sizes S and M and 460mm in sizes L and XL. The "flare" or handlebar drop-out is 18mm, making it an ideal option on our Dusty for a comfortable position while maintaining good contact with the brake levers.

WHICH INFORMATION DOES THE DUSTY'S DISPLAY OFFER?

Mahle's 2.1" sized Pulsar One display features wireless connectivity and allows you to visualize at a glance information on screen such as main -and range extender if connected- battery charge status, assistance level, riding data such as current speed, average speed, trip and total distance, trip time, cadence, power sensor (real time data on watts of power output) or heart rate (via ANT+ sensors). It works with a CR2032 battery and uses a mounting bracket compatible with Garmin devices. Any GPS device with Blueetooth/ANT+ connectivity with eBike protocol is likewise capable of displaying the system data on screen.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline

S= 440mm seat tube 1.58  -  1.68

M= 460mm seat tube 1.67  -  1.76

L= 500mm seat tube  1.75  -  1.86

XL= 530mm seat tube 1.85  -  1.95

Chaser X / Chaser RX

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker facilities and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are introduced into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker dealer.

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY ON CHASER X AND CHASER RX?

On Chaser X, if the battery is completely drained at 0%, with the original Bosch standard charger it will take up to 4.9 hours to get 100% with the PowerTube 625Wh battery; 3.7 hours if you are using the Fast Charger. In one hour, this Fast Charger can recharge a fully drained battery up to 50%. On Chaser RX if the battery is completely drained at 0%, with the original Bosch standard charger it will take up to 5.9 hours to get 100% with the PowerTube 750Wh battery; 4.2 hours if you are using the Fast Charger. In one hour, this Fast Charger can recharge a fully drained battery up to 40%.

IS CHASER X-RX COMPATIBLE WITH PLUS OR 29” WHEELS?

Although both Chaser X-RX models are either compatible with 29 x 2.6” and 27’5 x 2.80” we do not recommend altering the wheel’s diameter as it could modify its geometry and both models are specced with racks and fenders dedicated for the use with 29 inch wheels and compatible tires.

IS IT Di2 COMPATIBLE?

Chaser X-RX is Di2 compatible. First thing you have to do is installing a software update so the Di2 system can use the energy from the motor’ battery. As the chainstay lacks of internal guiding you have to be very careful to protect the rear derailleur cable. Di2 system on e-bikes makes greater and faster wear on chain and cassette due to the motor power assistance, and at Mondraker we assume no liability for any thereby resulting damage or faster components’ wear.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM THE CHASER RX?

2023 Chaser RX is more focused on performance and designed with the goal of reducing weight on the main tube so the 750Wh battery is internal and non removable. To charge the battery you’ll need to plug the charger directly to the battery port op top and below the main tube. If, by any chance a battery removal is needed, any Mondraker Dealer will be able to take out the battery removing the motor first.

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE CHASER X-RX?

 

CHASER 2023

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

RS REVERB CJ

100MM

105

145

195

200

125MM

105

145

195

200

150MM

105

145

195

225

170MM

105

145

195

225

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

 

WHICH SHOCKS ARE COMPATIBLE WITH CHASER X-RX?

Chaser X-RX are compatible with all air inline or piggyback shocks such as Fox DPS, Float X, DPX2, DHX, DHX2, RockShox Deluxe, Super Deluxe Air or Coil as well as Float X2 o DHX2 or Öhlins TTX Air, TTX22 and STX Air. Chaser feature metric sized 205 x 60 mm shocks with Trunnion upper mount while using 25 x 10 mm bottom standard hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:


S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95


WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional mountain bike. It is important to mention, however, as a precaution applicable to any mountain bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

2022

Support

I have an incident. What should I do?

Basically, it is the store where you bought your Mondraker, your contact person in these cases. He will manage your incident and will contact us to find out how to proceed.  The store is responsible for co-ordinating to resolve the incident.

What must I consider to manage the incident correctly?

Photo of the whole bicycle

b. Photo detailing the particular incident

c. Photo of the chassis serial number

d. Official invoice

e. Weblog of bicycles from the 2010 season to date

This is the documentation which the store must present to our after-sales department.

Summum Carbon

CAN I CHANGE MY SUMMUM CARBON WHEEL DIAMETER?

Summum MX and Summum 29 frames are different and have been optimised independently for each wheel diameter. 

We do not recommend a 27.5” rear wheel on Summum 29 model as it will alter the geometry too much, lowering the BB and slackening the head tube angle.  


WHAT DOES THE GEOMETRY KIT OFFER?

The geometry kit come standard on Summum Carbon 29 RR and MX complete models and framesets and consists of two sets of headset cups to adjust the fork angle by -1°, -2°, +1° or +2° with respect to the standard one (0º) and  adjustable chaintay length in 445-450-455 mm by changing the position of the chip at the rear wheel axle.

WHAT MAINTENANCE SHOULD I DO TO MY SUMMUM CARBON?

Downhill bikes suffer more intensive use than the rest of the disciplines, so a good maintenance is key to extend the life of our bike and guarantee a safe use. The main points to check are:

  • Before every ride: tire pressure, suspension pressure and/or adjustment and proper performance of the brakes. It is also important to check the bolts to avoid any play or cracking.
  • After each ride: Cleaning and lubrication of the bike.
  • Every 4 or 5 rides: Check the brake pads for wear. Check the spokes tension. Clean the drivetrain and lube it. Check the wear and tear of the cables and housings. Check tire wear. Check headset or bottom bracket play. Change tubeless fluid. Check the tightening torque of the suspension links.
  • Every 12-15 rides or once a year: Major suspension overhaul. Brake fluid change and bleeding. Grease the freehub, bottom bracket, headset, seat post and frame thru axles.
WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline.

  • S 1.58  -  1.68
  • M 1.67  -  1.76
  • L 1.75  -  1.86
  • XL 1.85  -  1.95

Raze Carbon

WHICH IS THE MAXIMUM TIRE WIDTH THAT I CAN FIT ON RAZE?

Raze is compatible with tires up to 63mm wide which translate into 29”x 2.5” tires. However it is recommended to measure the tire before installing as the real width might be different depending on the manufacturer. 

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE RAZE?

2022 RAZE

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH RAZE 29?

In addition to the FOX DPS ones we use for the different models, it is also compatible with Fox Float X, Fox Float DPX2, Float X2, DHX2 coil, RockShox SuperDeluxe Air or Coil as well as Öhlins TTX Air, TTX22 and STX Air. Raze feature metric 205 x 57,5 mm sized shocks with Trunnion upper mount and bottom 30x8 mm standard hardware. 

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68

M 1.67  -  1.76

L 1.75  -  1.86

XL 1.85  -  1.95


Plus

What is the point of these bikes with this type of wheel?

As soon as you experience how easy these bikes roll, the extra uphill traction, the greater overall comfort and better cornering grip you will discover a whole new world of fun. With Plus wheels you will roll over obstacles with less effort in a more natural way, you will ride along winding terrain with added safety and control, and because of the bigger tire volume you will have lower risk of having a puncture. Many added advantages concerning its larger sizes of 2.8” or 3.0” that, as soon as you experience it, will lead you to discover the infinite fun possibilities that Plus wheels offer. 

Which models carry the new 27´5+ wheels?

At Mondraker we differ models in Trail category from the ones in All Mountain category. This way we find Prime + and Factor + 120 mm travel models with 2.8” tires and Vantage + and Crafty + 140 mm travel with 3.0” tires. 

Who is the potential rider of 27´5+ bikes?

According to the features described above of better cornering grip and greater traction, you already can already imagine the higher control and security level that this new wheel size offers. Such safety is the perfect claim for less technical or less experienced riders to be able to tackle new challenges never imagined before. The most technical riders can also enjoy new thrills such as climbing very steep trails or railing turns with total confidence: examples of what the new Plus world has to offer.  

Why 27´5+ wheels?

“Plus” wheels provide greater riding comfort, superior traction and cornering grip with minimum extra weight, which leads to more enjoyment and establish a new dimension in mountain biking. 

Play 26 / 24 / 20

CAN I CONNECT MY SMARTPHONE TO THE PLAY? IF SO, HOW SHOULD I DO IT?

Yes, and it is as simple as downloading Ebikemotion® App available for both Android and iOS, registering with a new user account, connecting your Bluetooth, and turning on your bike. You will automatically be connected to it and will be able to control multitude of functions.

CAN I MAKE CHANGES TO THE BIKE SUCH AS THE COCKPIT OR TIRES FOR EXAMPLE?

It is possible to change these components as long as they are of compatible standards and designed for the specific use, or higher, of the Play. Special care must be taken to ensure that the child adapts comfortably to these new components to guarantee his or her safety on the bike. 

CAN PLAY BATTERY BE REMOVED FROM THE FRAME?

Yes, to remove the battery, you must first remove the rear wheel. Then remove the screw (M3) on the right side and the screw (M5) on the left side (this one also holds the battery). Then remove the 2 remaining screws that hold the battery to the main tube, disconnect the port with the control knob to proceed with battery removal.

WHICH PLAY MODEL SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

Up to 100 cm 20” wheel diameter

From 100 to 130 cm 24” wheel diameter

From 130 cm 26” wheel diameter

MIND Telemetry System

How can I access the stats?

Access your global stats through both the Activities section and the Account section. You will be able to see information about your weekly/yearly average or the overall total from when you started recording your activities in MIND.

How can I see the recorded activity information and edit it?

The Activities section shows all the activities synchronized from MIND to your user account. From the top box you can search by entering the name or date (in one of the following formats: 17/10/2025, 2025/10/17, 17-10-2025 or 2025-10-17).

On each activity, you will be able to see information like the route map, time, distance, number of jumps... You can edit it from the top right icon, in case you want to change the name or remove any part of the route. You can only delete parts of the route from the start or from the end (such as the departure from or end at the garage) but not parts caught in the middle. When you delete part of the route, the activity values will be recalculated and the graphs/stats will change accordingly


How do I activate or deactivate the alarm?

To activate or deactivate the alarm (on MIND-equipped bikes), go to the Bikes section, select the bike and connect it via bluetooth. From that screen, select the option to activate or disable the alarm. While the alarm is activated, when the bike moves, you will receive a warning notification in My Mondraker. Don't forget to deactivate it when you come near it again.

How do I add a bike?

In your user account you can have more than one linked bike. To add a new bike, go to "Bikes" and click on the "Add bike" option. You have three ways to do it:

  • -Add via bluetooth: you will have to pair the bike with your phone.
  • -Add via serial number.
  • -Add by choosing your bike model from the catalogue.

For bikes with MIND, you can find the Bluettoth name and password as the serial number on a QR code attached to your bike or in the owner's manual.


How do I adjust SAG?

With the SAG setting you can customise the suspension settings of both the the front and rear springs if the bike has both. The adjustment is based on the bike model, your own weight and your riding style. This functionality is available for bikes with MIND.

To adjust the SAG, go to Bikes, select the bike you want to set up, connect your bike via bluetooth and click on the "Set SAG" button.

You will then see the steps you have to follow: you will be asked to input your weight and choose between three driving modes: Comfort, Standard or Racing and, depending on the data you input, the system will tell you which pressure to apply and the settings for the other parameters. To increase or reduce pressure as indicated, use a shock pump.

Once the changes have been made, it will tell you to get on the bike. Try to do this with the equipment you use often: helmet, shoes, rucksack, ... so that the set weight is accurate. Climb on the bike and let your weight drop softly on the saddle and pedals.

Once on the bike, click on Check. If the setting is correct, you will see the "Correct Setting" message. In the event that the parameters are not correct, an error message will tell you if you need to increase pressure or remove pressure from your rear shock or your front shock.

When you check these settings, the LED lights on the bike's device will light up:

-green lights: indicate a correct setting.

-red lights: indicate pressure is too high, you need to reduce air pressure.

-blue lights: indicate pressure is too low, you need to increase air pressure.

Once the changes have been made to the corresponding shock absorbers, perform the verification process over.

If you have already set up the SAG before, you will see the "Check SAG" button. To check the settings, press the button, get on the bike and hit "Check setting". You will also be shown the "Correct setting" message or the pressure amounts to be changed.


How do I cancel a theft report?

In case you have found your bike or want to cancel the theft report, go to the Bikes section, select the bike you reported as stolen and select: "I've found my bike." From there you can send a message to confirm to Mondraker that the bike has been found.

How do I change the Mondraker store that is linked with my bike?

Enter the Bikes section, and select the bike you want to link to a different Mondraker store. You can also do this from the Account section. Next to the name of the business you will see an Edit icon to change it. You will then see a list of stores, sorted by distance, if you allow My Mondraker to access your location, or by entering a post code. Once you find your store, press the "Link" button and it will update both your bike file and your account.

How do I change the notification settings?

From the Account section, go to Settings: you can choose to Allow Notifications. If you do, you can select to receive all of them or only the Customer Support related, Bike Settings or Mondraker Information.

If you can't see My Mondraker notifications it may be due to your phone's notification setttings (not the App's). To change this, go to your phone's Settings and modify My Mondraker's notification options/permissions.


How do I connect to the bike?

Go to the Bicycles section, select the bike you want to connect to and press the "Connect" or the bluetooth icon. You must have activated the bluetooth on your phone and be near the bike. Your phone will display a list of nearby devices available that you can connect to via bluetooth; select the one in MIND (its name is usually MIND_ followed by six digits). The first time you log in you will be asked for a password, which you can find in the QR code that is attached to the bike or in the owner's manual

How do I contact Mondraker?

From the Account section, go to Contact: there you can send a enquiry form that will be sent to Mondraker.

How do I recalibrate the bike again?

The bike is calibrated at the factory so it is only necessary to recalibrate it if the device sensor gets misaligned with the magnet integrated in the bike. This can happen due to a change of position of the device (after disassembling and reassembling the pieces), the device receiving a big shock or other, similar reasons.

To complete the calibration, on bikes with MIND, go to the Bikes section, select the bike you want to recalibrate,then connect it via bluetooth and select the: "Recalibrate shock" option. Then the you will see the next steps:

-Deflate the shock: let go of all pressure from the rear shock by opening its valve.

-Get on the bike: climb on the bike to ensure that the shock bottoms out and empties itself completely. Once on the bike, press the "Done" button and then get off it.

-Pump up the shock absorber: do it with a shock pump fitted with a manometer (pressure gauge), increasing the pressure to the recommended level for your bike model. Once the right pressure is reached, press the "Done" button.

-Press "Check SAG" to see if the calibration is correct. You will have to get on the bike and hit "Check Setting". You will see the "correct setting" or "error" message, in in which case, the system will tell you whether you need to increase or decrease the pressure.


How do I record an activity?

At the bottom centre of the screen you can start a new ride. Pressing the white circle will prompt the “start your ride” screen which will show a timer in the centre with a white icon underneath which when pressed will set your MIND system in motion.


How do I send the bike recorded activity to my user account (sync activities)?

If your bike is equipped with MIND, My Mondraker offers you the option to sync recordings from your bike to your phone or from your phone to the cloud. You can see if you have activities to sync from the icon on the top right of the App, or from the Activities section, whenever you are connected to the bike (from the Bikes section, you select the bike and connect it via bluetooth).

Select the recordings to synchronize or delete. Once synchronized, they will appear on the Activities list with all the available information.


How do I share activity in Strava?

To share your activity (synced from MIND) on Strava, first sync My Mondraker with your Strava account from the Account section, then Linked Accounts and Link with Strava.

Once the accounts are linked, you can access the activity you want to share from the Activities section and share using the icon on top right.


How do I transfer a bike to another user?

Each bike can be paired with one user only. If you want someone else to add a bike that you had previously linked, you will first have to remove it from your account. To do this:

  • -Enter the file of the bike you want to unlink from the "Bikes" section.
  • -Click on: "Delete bike".
  • -When you are asked if you are sure you want to delete it, confirm your action by pressing the "Delete" button.

After this, your bike will be deleted and shall be free for another user to add it.


I can't add a bike because it appears to be linked to another user

A bike can only be linked to one user. Therefore, before adding it to My Mondraker, it must appear as "free"; that is, unlinked from any previous user account.

If you want to add a bike that is linked to another user, go to Bicycles > Add bike section, and when you get the message saying that the bike is linked to another user, select the "Request transfer" option. This way, the person currently linked to the bike will get a notification to confirm and approve the transfer. Once this is done, you will be able to use the App on your bike.


I got a notification to transfer my bike to another user

If you get a notification requesting a transfer it is because another user wants to link a bike (that you have added to My Mondraker) to his account. If you confirm the transfer, the bike will disappear from your account and will be added to the new owner's account. Please note that any activities left unsynchronized will remain visible to the new user.

I'm having trouble connecting to the bike via bluetooth

If you do not see MIND among the devices available for Bluetooth connection, it may be due to the following:

-You're too far away from the bike: Try to get closer to improve the signal.

-MIND is off: check that the device is on. If so, it may be out of battery: please recharge it first.

-It prompts you for a password: the first time you connect to the bike, you will be prompted for a password. You can find it in the QR code attached to the bike or in the owner's manual.


My bike has been stolen. How can I report it?

To report a stolen bike, you must have previously filed a report with the Police. Go to the Bicycles section, select the bike you want to report stolen and press the button: "My bike has been stolen." From there you will have to fill in a form with your information, the date and time it was stolen, as well as a photo of the Police report. By pressing on "Report theft", the message gets to Mondraker, to handle the request.

Grommy 16 / 12

IF MY SON / DAUGHTER IS UNDER 3 YEARS OLD, CAN HE / SHE USE THE GROMMY?

This bike is not suitable for children under 3 years old. The child's coordination and stability must be appropriate for the use of a bicycle. He / she must be able to control the bike, have enough skill and strength to use the brakes. Any harm caused to the child during improper use will be the direct responsibility of the supervisor.

WHAT IS THE MAXIMUM WEIGHT THAT THE GROMMY CAN SUPPORT?

Grommy has been designed for a maximum rider weight of 40Kg. A heavier weight can damage the frame, its components and cause the engine to overheat. If the damage is caused by a bad use, it will invalidate the warranty.

WHAT IS THE RECOMMENDED ADAPTATION PROCESS FOR THE GROMMY?

The ideal way for children to fully enjoy the Grommy is to have an adaptation process that allows them to become familiar with the bicycle. 

This process would be the following:

The child should get to know the Grommy before starting the engine, so ideally they should spend some time becoming familiar with the controls and the position on the bike. Let the child get on the bike and move with it by helping himself with his own feet. Train with him and show him how to use the brake. When you think he/she is skilled enough to ride the bike, turn, brake and ride around objects you can start riding in the beginner's mode.

Once the child has enough control of the bike, we can switch on the motor and introduce him in a gradual way, according to the learning curve, to the 3 motor modes: Balance, Fun and Advanced. You will find all the information about each of the modes in the user's manual. 


WHICH MODEL SHOULD I BUY ACCORDING TO AGE?

Although this depends on the physical growth of the child, a good reference would be the following:

Grommy 12” for children from 3 to 5 years

Grommy 16” for children aged 4 to 8

Foxy 29

WHAT SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE FOXY ALLOY 29?

FOXY 2022

TALLA S

TALLA M

TALLA L

TALLA XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH FOXY ALLOY 29?

In addition to the ones we use for the different models, it is also compatible with Fox Float X2, DHX2, RockShox SuperDeluxe Air or Coil. Foxy Alloy feature metric sized 205 x 62,5 mm shocks with Trunnion upper mount and bottom 22.2x10 mm standard hardware.

Factor

WHICH MODEL SHOULD I BUY ACCORDING TO MY CHILD'S HEIGHT?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

Up to 150 cm 24" wheel diameter.

From 150 cm 26" wheel diameter.


F-Play 26 / 24

CAN F-PLAY BATTERY BE REMOVED FROM THE FRAME?

Yes, the battery can be removed from the bottom of the main tube by first removing the (M3) screws from the bottom cover, and then the 3 (M5) screws that hold the battery to the tube. The battery port must be disconnected from the control knob in order to remove the battery.

CAN I CONNECT MY SMARTPHONE TO THE F-PLAY? IF SO, HOW SHOULD I DO IT?

Yes, and it is as simple as downloading Ebikemotion® App available for both Android and iOS, registering with a new user account, connecting your Bluetooth, and turning on your bike. You will automatically be connected to it and will be able to control multitude of functions.

CAN I MAKE CHANGES TO THE BIKE SUCH AS THE COCKPIT OR TIRES FOR EXAMPLE?

It is possible to change these components as long as they are of compatible standards and designed for the specific use, or higher, of the F-Play. Special care must be taken to ensure that the child adapts comfortably to these new components to guarantee his or her safety on the bike. 

WHICH F-PLAY MODEL SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

Up to 130 cm 24” wheel diameter

From 130 cm 26” wheel diameter


Dusk

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker facilities and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are introduced into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker dealer.

IS IT Di2 COMPATIBLE?

Dusk is Di2 compatible. First thing you have to do is installing a software update so the Di2 system can use the energy from the motor’ battery. As the chainstay lacks of internal guiding you have to be very careful to protect the rear derailleur cable. Di2 system on e-bikes makes greater and faster wear on chain and cassette due to the motor power assistance, and at Mondraker we assume no liability for any thereby resulting damage or faster components’ wear.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM THE DUSK?

The internal battery on the bike can only be removed disassembling the motor, so it is not easily removable. To charge the battery you need to plug the charger directly connected to the bike on the bottom of the main tube.

WHEN THE TWO BATTERIES ARE CONNECTED, WHICH BATTERY DRAINS FIRST?

When the external battery is connected, it is always the one that discharges first. For example, if the two batteries are at 100%, the external battery is drained first and then the internal battery. If we do not have the external battery connected and we are at 50% charge of the internal battery and at that time we connect the external battery at 100%, the system will discharge the external battery first and then will continue with 50% of the internal battery.

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE DUSK?

DUSK 2022

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH 2020 DUSK?

Dusk is compatible with all coil sprung, air inline or piggyback shocks such as Fox DPS, Float X, DPX2, RockShox Deluxe, Super Deluxe Air or Coil as well as Float X2 o DHX2 or Öhlins TTX Air, TTX22 and STX Air. Dusk feature metric sized 205 x 65 mm shocks with Trunnion upper mount while using 25 x 10 mm bottom standard hardware. In case you ride with the secondary external battery installed, it is not possible to run a piggyback shock, that’s why the standard inline choices. 

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Crafty

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

If the battery is completely drained at 0%, with the original Bosch standard charger it will take up to 5.9 hours to get 100% with the PowerTube 750Wh battery; 4.2 hours if you are using the Fast Charger. In one hour, this Fast Charger can recharge a fully drained battery up to 40%. 

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker facilities and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are introduced into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker dealer.

IS IT Di2 COMPATIBLE?

Crafty is Di2 compatible. First thing you have to do is installing a software update so the Di2 system can use the energy from the motor’ battery. As the chainstay lacks of internal guiding you have to be very careful to protect the rear derailleur cable. Di2 system on e-bikes makes greater and faster wear on chain and cassette due to the motor power assistance, and at Mondraker we assume no liability for any thereby resulting damage or faster components’ wear.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM THE CRAFTY?

2022 Crafty alloy is focused on performance and designed with the goal of reducing weight on the main tube so the battery is internal and non removable. To charge the battery you’ll need to plug the charger directly to the battery port op top and below the main tube. If, by any chance a battery removal is needed, any Mondraker Dealer will be able to take out the battery removing the motor first. 

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE CRAFTY?

CRAFTY 2022

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

RS REVERB CJ

100MM

105

145

195

200

125MM

105

145

195

200

150MM

105

145

195

225

170MM

105

145

195

225

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH 2020 CRAFTY?

Crafty is compatible with all coil sprung, air inline or piggyback shocks such as Fox DPS, DPX2, RockShox Deluxe, Super Deluxe Air or Coil as well as Float X2 o DHX2 or Öhlins TTX Air, TTX22 and STX Air. Crafty feature metric sized 205 x 65 mm shocks with Trunnion upper mount while using 25 x 10 mm bottom standard hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

Chaser

CAN I MAKE CHANGES TO THE BIKE SUCH AS GEARING OR TIRES FOR INSTANCE?

Bikes are hand-assembled at our Mondraker facilities and each bike’s technical parameters and programming are also set by us to ensure its perfect performance and all relevant homologation. Wheel size and tire size, number of speeds and its different sprocket numbers etc., are introduced into each bike’s setting program for proper performance. Any modification or system firmware update must be carried out by an official Mondraker dealer.

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY ON CHASER AND CHASER R?

On Chaser, if the battery is completely drained at 0%, with the original Bosch standard charger it will take up to 4.9 hours to get 100% with the PowerTube 625Wh battery; 3.7 hours if you are using the Fast Charger. In one hour, this Fast Charger can recharge a fully drained battery up to 50%.

On Chaser R if the battery is completely drained at 0%, with the original Bosch standard charger it will take up to 5.9 hours to get 100% with the PowerTube 750Wh battery; 4.2 hours if you are using the Fast Charger. In one hour, this Fast Charger can recharge a fully drained battery up to 40%. 

IS CHASER COMPATIBLE WITH PLUS OR 29” WHEELS?

Both Chaser models are either compatible with 29 x 2.6” and 27’5 x 2.80” Plus but it is important to note that switching from 29” wheels to 27’5 x 2,80” Plus tires BB height might drop significantly depending on the tire size and vice versa.

IS IT Di2 COMPATIBLE?

Chaser is Di2 compatible. First thing you have to do is installing a software update so the Di2 system can use the energy from the motor’ battery. As the chainstay lacks of internal guiding you have to be very careful to protect the rear derailleur cable. Di2 system on e-bikes makes greater and faster wear on chain and cassette due to the motor power assistance, and at Mondraker we assume no liability for any thereby resulting damage or faster components’ wear.

IS IT POSSIBLE TO REMOVE THE BATTERY FROM THE CHASER R?

2022 Chaser R is focused on performance and designed with the goal of reducing weight on the main tube so the battery is internal and non removable. To charge the battery you’ll need to plug the charger directly to the battery port op top and below the main tube. If, by any chance a battery removal is needed, any Mondraker Dealer will be able to take out the battery removing the motor first.  

WHICH MAXIMUM DROPPER POST LENGTH CAN I USE ON THE CHASER?

CHASER 2022

S

M

L

XL

FOX TRANSFER

100MM

120,5

160,5

195,5

195,5

125MM

120,5

160,5

210,5

220,5

150MM

120,5

160,5

210,5

245,5

RS REVERB

100MM

125

165

175

175

125MM

125

165

200

200

150MM

125

165

215

225

170MM

125

165

215

245

ONOFF PIJA

100MM

125

165

175

175

125MM

125

165

200

200

150MM

120,5

160,5

210,5

220,5

170MM

120,5

160,5

210,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH 2020 CHASER?

Chaser is compatible with all air inline or piggyback shocks such as Fox DPS, DPX2, RockShox Deluxe, Super Deluxe Air or Coil as well as Float X2 o DHX2 or Öhlins TTX Air, TTX22 and STX Air. Chaser feature metric sized 205 x 65 mm shocks with Trunnion upper mount while using 25 x 10 mm bottom standard hardware.

WHICH SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

2020

Dune Carbon

WHAT DOES THE GEOMETRY KIT INCLUDE?

Geometry kit comes standard with Dune Carbon XR and also with the Dune Carbon XR frameset kit, and contains the following parts:

  1. Adjustable headset cups and bearings to adjust the head angle +/-1º
  2. Set of rear dropouts to adjust chainstay length by +10 mm. Including the different derailleur hanger.
  3. Set of different rear brake caliper mounting +/-10 mm.

Geometry kits are different according to each size related to the different headtube height. So, every geometry kit is exclusive for every size.

Dune Carbon steering cups are also compatible with Foxy Carbon.

With -1º cups installed, wheelbase increases by 5 mm and bottom bracket drops 2 mm. Effective seat angle slackens 0.2º and top tube effective distance is reduced in 5 mm.

                                                                                             

WHAT SIZE SHOULD I BUY?

Sizes differ from one rider to other. Personal preferences are very unique and how you ride your bike is also important when choosing the correct size. This is a standard size chart you can use as a guideline:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95

WHAT TELESCOPIC SEATPOST LENGTH CAN BE USED IN MY DUNE CARBON?

Bike design due to the exclusive rear suspension and shock placement and the short seat tube makes it necessary to be aware on the dropper post length.  This chart shows the length of the dropper post that, as maximum, can be lowered with RockShox Reverb Stealth and Fox Transfer internal routing posts as examples.

2020 DUNE CARBON

S

M

L

XL

FOX TRANSFER

100MM

164,5

195,5

195,5

195,5

125MM

164,5

204,5

204,5

220,5

150MM

164,5

204,5

204,5

245,5

RS REVERB

100MM

160

175

175

175

125MM

160

200

200

200

150MM

160

200

200

225

170MM

160

200

200

245

ONOFF PIJA

100MM

160

175

175

175

125MM

160

200

200

200

150MM

164,5

204,5

204,5

220,5

170MM

164,5

204,5

204,5

245,5

WHICH SHOCKS ARE COMPATIBLE WITH DUNE CARBON?

Besides the RockShox SuperDeluxe Coil OE on 2020 Dune Carbon XR, it is also compatible with air or coil FOX Float X2 and DHX2 shocks and also Öhlins TTX Air, TTX22 y STX Air models. It is not compatible with RockShox Vivid Air or Cane Creek Double Barrel Air / Coil.

2019

Foxy carbon 27.5

IS IT COMPATIBLE WITH DI2?

The new Foxy has not inner cable routing to host the DI2 shift cables, so if it is installed you have to be careful with the protection of the shift cable, especially below the bottom bracket cage.

WHAT DOES THE GEOMETRY KIT CONSIST OF?

The geometry kit is included in Foxy Carbon XR and in Foxy Carbon XR individual frames, and it includes:

1. Steering cups set which include new bearings to adjust the fork angle to +/-1º

2. Set of rear derailleur hangers which enable to change the chainstay length to +/-10mm.

The geometry kits are different depending on the size and it is determined by the head tube. Therefore, each geometry kit is exclusive for each size.

WHAT MAXIMUM TYRE SIZE CAN BEINSTALLED IN FOXY CARBON?

Foxy Carbon 27.5 is compatible with rear tyres up to 66mm wide, which would match with 27,5x2.6” tyres, but even so it is advisable to measure the tyre before installing it as the actual measure may vary depending on the manufacturer.

WHAT SIZE SHOULD I BUY?

The size use differs depending on the user. Personal preferences are very different and what the bike is used for also matter when making this decision. This is a general chart that can be used as a guide:

S 1.58  -  1.68
M 1.67  -  1.76
L 1.75  -  1.86
XL 1.85  -  1.95