Mondraker
Menu

Support

Warranty

Frequesntly asked questions

Why 27´5+ wheels?

“Plus” wheels provide greater riding comfort, superior traction and cornering grip with minimum extra weight, which leads to more enjoyment and establish a new dimension in mountain biking. 

Who is the potential rider of 27´5+ bikes?

According to the features described above of better cornering grip and greater traction, you already can already imagine the higher control and security level that this new wheel size offers. Such safety is the perfect claim for less technical or less experienced riders to be able to tackle new challenges never imagined before. The most technical riders can also enjoy new thrills such as climbing very steep trails or railing turns with total confidence: examples of what the new Plus world has to offer.  

Which models carry the new 27´5+ wheels?

At Mondraker we differ models in Trail category from the ones in All Mountain category. This way we find Prime + and Factor + 120 mm travel models with 2.8” tires and Vantage + and Crafty + 140 mm travel with 3.0” tires. 

What must I consider to manage the incident correctly?

Photo of the whole bicycle

b. Photo detailing the particular incident

c. Photo of the chassis serial number

d. Official invoice

e. Weblog of bicycles from the 2010 season to date

This is the documentation which the store must present to our after-sales department.

What is the point of these bikes with this type of wheel?

As soon as you experience how easy these bikes roll, the extra uphill traction, the greater overall comfort and better cornering grip you will discover a whole new world of fun. With Plus wheels you will roll over obstacles with less effort in a more natural way, you will ride along winding terrain with added safety and control, and because of the bigger tire volume you will have lower risk of having a puncture. Many added advantages concerning its larger sizes of 2.8” or 3.0” that, as soon as you experience it, will lead you to discover the infinite fun possibilities that Plus wheels offer. 

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

WHICH TYPE OF MAINTENANCE OR SAFETY CHECKS DO MOTORS REQUIRE?

Absolutely none. Nor is it required to lubricate any parts in the drive unit nor disassemble it... all you have to do is taking care for it as a traditional Mountain Bike. It is important to mention, however, as a precaution applicable to any Mountain Bike: electronic parts and, specifically, the bottom bracket area of the drive unit should never be cleaned with any high-pressure washer machine. Therefore, it is not possible to use high-pressure water to clean the cranks axle directly as the electronic parts of the drive unit can be seriously damaged.

See more

BIKE FINDER

Find your bike's data sheet by serial number

This field is required

This field is required

The email format is incorrect

This field is required

This field is required

The order number field is too long.

The form has been successfully submitted

BLUE FACTORY TEAM S.L.U.

Elche Parque Empresarial
C/Nicolás Copérnico 4
03203 Elche (Alicante)
Spain.

For applications, job offers or CV shipments, click here.